AI agents can turn a small cloud experiment into an expensive runaway workload before anyone notices. Hard budget caps, isolated projects, and agent-level limits create a safer default for autonomous software.
Sun Microsystems had the technology to influence cloud computing, but a 2005 OpenSolaris customer story reveals the deeper failure: the company could not turn technical fit into a working buying experience. The lesson still matters—operations, sales, and support are part of the product.